SHIPPING


SHIPPING INFORMATION 

 

AUSTRALIA AND NEW ZEALAND

For Australia domestics order we charge a flat fee of $10.00 AUD for express shipping and $7.50 for standard. We will send your order via Australia Post within 24 hours of your order being placed. Your order should arrive between 1-2 business days via express and 3-5 days with standard from the date your order is shipped. Tshalaswim offers free standard shipping on orders over 100 AUD (does not include credit notes). All orders are fully tracked and require a signature on delivery.

For orders to New Zealand we charge a flate rate of$20.00 AUD for Express shipping. We send your orders via DHL express. Your orders should arrive between 2-4 business days from the date your order is shipped. Tshalaswim offers free express shipping on all orders to New Zealand over $150.00AUS ( Does not include credit notes). All orders are fully tracked and require a signature on delivery. Delivery estimates exclude time in customs.

 

INTERNATIONAL

For international orders we use DHL express. Shipping charges will be calculated and estimated time frames given at the checkout depending on your zone. All orders are fully tracked and require a signature on delivery. The timeframes that we provided are not inclusive of any delays that may occur through customs processing, which are out of our control.

 

NORTH AMERICA

2-5 business days

$15.00 (AUD)

ASIA PACIFIC

2-4 business days

$18.00 (AUD)

EUROPE

3-5 business days

$20.00 (AUD)

REST OF WORLD

3-6 business days

$50.00 (AUD)

 

Any customs fees or taxes that may be associated with your purchase from tshalaswim are the responsibility of the customer. Customs charges and taxes differ from country to country and from state to state. It is suggested you contact your local customs department if you are unsure if any taxes or fees are relevant to you. If you have any questions regarding this, please contact our customer care team at info@tshalaswim.com

All orders placed on a business day before 1pm (AEST) are shipped that same day. Please note: This excludes weekends and Australian public holidays. The cost of shipping your order is non-refundable.

TshalaSwim holds no responsibility for lost or stolen parcels or parcels delayed in transit.

*Delivery time estimates are between metropolitan areas of major cities. This excludes time in customs if applicable and may be subject to delay due to causes outside of our control.

 

 

Please feel free to email us at info@tshalaswim.com